At Umrah Taxi Service, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or contact us for our services.
By using our website, you agree to the terms outlined in this policy.
Information We Collect
When you use our website or contact us, we may collect the following information:
Personal Information
- Your name
- Phone number (including WhatsApp)
- Email address
Booking Details
- Pickup and drop-off locations
- Travel date and time
- Number of passengers
- Vehicle preference
Technical Information
- IP address
- Browser type
- Device information
- Pages visited on our website
This information helps us provide a better and more personalized service.
How We Use Your Information
We use your information for the following purposes:
- To process and confirm your taxi bookings
- To communicate with you regarding your سفر and service updates
- To respond to your inquiries and support requests
- To improve our website and services
- To ensure safety and prevent misuse of our services
We only collect information that is necessary to provide our services efficiently.
Communication via WhatsApp and Phone
When you contact us through WhatsApp or phone, your information is used only for booking and communication purposes. We do not share your contact details with third parties for marketing.
Please note that communication through WhatsApp is subject to WhatsApp’s own privacy policies.
Cookies and Tracking Technologies
Our website may use cookies to enhance your browsing experience. Cookies help us:
- Understand user behavior
- Improve website performance
- Provide a better user experience
You can choose to disable cookies through your browser settings.
Data Protection and Security
We take appropriate measures to protect your personal information from unauthorized access, misuse, or disclosure.
Your data is stored securely and only accessed when necessary to provide our services.
Sharing of Information
We do not sell, rent, or trade your personal information.
We may only share your information in the following situations:
- To fulfill your booking (for example, assigning a driver)
- When required by law or legal authorities
Third-Party Services
Our website may use third-party tools such as analytics services to understand website traffic and user behavior.
These third parties may collect limited technical data as per their own privacy policies.
Your Rights
You have the right to:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your data
To make such a request, please contact us using the details below.
Data Retention
We retain your information only for as long as necessary to provide our services and comply with legal obligations.
External Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those external sites.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, you can contact us.
